Last Updated: June 2026

Shipping

Thank you for shopping with Petite Roselle. We are delighted to create beautiful pieces for your little ones and appreciate your patience while we carefully prepare your order.

 

 Processing Times

Many of our pieces are handcrafted or produced in small batches.

·       Ready-to-ship items are typically dispatched within 2-5 business days.

·       Made-to-order items generally require 2-4 weeks for production before dispatch.

·       Custom order timeframes vary depending on the design and complexity of the piece. Estimated completion times will be provided upon confirmation of your order.

Please note that processing times do not include shipping transit times.

 

Shipping within Australia

We offer FREE standard shipping Australia-wide on orders over $150 AUD.

Shipping charges for orders under $150 AUD are calculated at checkout based on your location and selected shipping method.

Delivery timeframes provided are estimates only and may vary due to circumstances outside our control, including postal delays, peak periods, customs processing, or carrier disruptions.

Petite Roselle is not responsible for delays caused by third-party shipping providers.

 

Delivery Timeframes

Delivery times may vary depending on your location and the shipping service selected.

Please note that delivery estimates are provided by shipping carriers and are outside of our control. Delays may occur during peak periods, public holidays, severe weather events, custom processing, or other unforeseen circumstances.

Please note that Petite Roselle is not responsible for delays caused by postal or courier services.

 

Tracking Your Order

All orders are sent with tracking information.

Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your parcel’s journey.

 

Incorrect Shipping Information

Please ensure all shipping details are entered correctly at the checkout.

Petite Roselle cannot be held responsible for orders being delayed, lost, or delivered incorrectly due to inaccurate address information provided by the customer.

Should a parcel be returned to us due to an incorrect address detail, additional shipping charges may apply before the order can be resent.

 

Lost or Damaged Parcels

If your parcel is lost in transit or arrives damaged, please contact us as soon as possible.

For damaged parcels, we kindly ask that you notify us within 48 hours of delivery and provide photographs of the packaging and items so we can assist in resolving the issue.